FAQ

SHIPPING & DELIVERY

We’re still here for you and fulfilling online orders, but our delivery times have been extended.

To guarantee the proceeded with security of our staff, we've decreased the quantity of individuals working in our distribution center at any one time, So your order request may take longer than normal



Delivery estimates have been provided for each product at checkout. If we can get it to you any sooner, we will.

Thank you for your understanding and continued support.

 

EASY RETURNS

30 DAY RETURNS 

15 DAY RETURNS FOR SALE /CLEARANCE ORDERS

Click here for more information.

 

  • For merchandise returned within 30 days of the purchase date, a refund will be issued to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued at the original selling price.

  • We'll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. Defective items may still be accepted.

  • Without an original sales receipt, merchandise qualifies for an exchange at the current selling price. Item(s) exchanged must be of equal or greater value.

  • A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase.

  • Final Sale Policy: all sale items purchased at an extra 50% off are final sale and cannot be returned or

TRACKING YOUR ORDER

Info@oldvillage.in

 

MONEY BACK GUARANTEE

Most returns will process in approximately 2–3 weeks, depending on your method of return. Additional processing delays may occur. You will receive an email when your return has been processed (be sure to check your spam folder).

A refund will then be credited back to your original method of payment, and will post approximately two days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.

 

PRIVACY POLICY

At Old Village Overseas we are committed to protecting and respecting your privacy. The Old Village  Team all shop online both with Old village and other internet sites so we understand how important privacy is.

This policy sets out the basis on which any personal data we collect from you or that you provide to us, will be processed by us. 

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Copyright 2009 Old Village Overseas. All rights reserved.